Testimonials & Reviews

Thanks again for your and your company’s professional work and help. I will definitely recommend and use for my future projects

Ramazan Erdogan

Ed was fantastic! Came back with all the answers to my questions but wasn’t pushy. I felt comfortable going ahead and would definitely use Ed and the team at Granite again.

Avril Bredenkamp

We were pleased with the service we received. Ed and Kelly helped us through the process and the extra information that was required by the warranty provider and everything worked as it should. Alex was also very helpful.

Mr & Mrs Baker

We have been using Granite Building Warranties for the last few years. They have always provided a professional and prompt service and I have not hesitated in recommending his services to future clients.

Ian Connock, Connock Properties

When we offer a structural warranty service to our clients, we require a professional, efficient and reliable service. We are pleased to confirm that Granite Building Warranties meet all these criteria. We have forged a successful partnership over many years and their quotations have always proved to be favourable in an extremely competitive field. We would have no hesitation in recommending them to others.

Border Oak Design & Construction Ltd

We use Granite and are happy with the service we get from them for providing our warranty cover. Our broker, Kelly, is hardworking, proactive, knowledgeable and personable, all traits which enable a very happy working relationship.

Amherst Homes

As you will be aware the process of acquiring a Warranty Certificate for the Hawthorns has been extremely stressful over the last few weeks. However, I have to say that without the support of Kelly, I would have found it much more difficult to cope. Kelly responded quickly to my emails and to my concerns. She was always polite and helpful when clearly I was anxious - calm and reassuring when I was worried. Kelly was there to help and support me through the process and I felt able to contact her at any time. Kelly's diligence and sensitive approach has helped me personally over a very difficult time and I am grateful for that. I have already thanked Kelly but I would also like you to thank her on my behalf. She is a credit to your company.

Richard & Anne Curtis

I had an absolutely brilliant experience with Granite Building Warranties. Kelly took me through the process from start to finish on a VERY tricky project. Her Speed, Insight, Dynamism, Creativity and willingness to go the extra mile all helped to get our deal over the line…I literally couldn’t have done it without you! Thank you SO SO SOOOOOO much for all your help, the back and forth, the creativity, the commitment…thank you Thank THANK you! Truly amazing service…truly fantastic result! I cannot recommend the service in stronger terms…

David Gittelson

I was introduced to Granite whilst in the process of purchasing a house.  It was discovered (very late in the day) that we needed to obtain a warranty before we could complete.  It was an extremely stressful time, but Kelly and the team at Granite couldn’t have been more helpful, from trying to bring forward the survey appointment to keeping us up to date on progress and next steps, they also provided us a clear timeline to work from which, given the level of pressure we were under was extremely helpful.  They recognised the situation and as soon as the survey had been reported they turned this around to produce the warranty in record time.  Thank you all for your help and support through what has been a very difficult time, your efficiency and professionalism was greatly received by both myself and my family.

Elaine Wheeler, Orchard House

My clients and I are extremely grateful for your assistance. You and your team have been incredibly responsive and understanding throughout, especially during such a busy period! Your approach to the matter saved our clients circa £100,000! We would not hesitate to recommend your services to our clients.

Nic Tiong

I was introduced to Granite in Autumn 2018 after I needed a warranty on some houses in Ipswich.  Ed was very professional and presented a number of warranty options and talked me through the process.  Houses are now sold and we have now moved onto the next project utilising Granite’s services.

David Allison, Stonecrest Homes Ltd

Thank you so much for all your help, and for delivering everything so speedily.  You and the rest of the company have honestly been so professional to work with, and made a horribly stressful situation much easier.

Sarah Levene, Hanover Park Ltd

We have worked with Ed and Kelly over the last few years and found their approach very professional and prices competitive.  Their knowledge of the warranty market is exceptional and they clearly set out the warranty options and assist with the process from start to finish.  I am very happy to recommend Granite Building Warranties and hope to work with them again in the future.

Tim Buxton, Spaceworks Ltd/Neptune Ltd

I just wanted to sing Kelly’s praises to you.  I’m sure I won’t need to tell you this, but she has gone way above and beyond for our mutual client, who although a lovely man is a bit of an administration nightmare. Not only has she visited the client on her day off to get documents, called round numerous people to get info and done everything she possibly can to get all the info needed, but she has been so lovely and helpful every single time I have contacted her. Her humour and good nature regarding this has meant that something which could have been extremely stressful for all of us, has been handled with laughter and collaboration.

Rebecca, Jubilee Finance

I’m so grateful for the excellent level of service and efficiency I received from Kelly and Ed when arranging building warranty through Granite.  I was guided through my options and received invaluable support throughout the process.  I wouldn’t hesitate to use Granite Building Warranties again and highly recommend them.

Phoebe Ludwig

We approached an insurance company for a retrospective warranty which we needed for the sale of our house.  This was holding up the housing chain we were in as we did not know we needed one.  After four weeks back and forth with paperwork for this company they said they did not now issue retrospective warranties. We were devastated as it had taken so long to go through all the stages to be told no and worried that the chain might break.  The same day we were told no, we found Granite Building Warranties and spoke to a lovely lady called Kelly who reassured us it could be done and on a shorter time scale.  Kelly gave us our confidence back and was so helpful and efficient. Kelly helped us gather information, sent off reports on our behalf and chased the companies every step of the way and two weeks later we have our certificate!  Can't believe the fast turnaround - Thank you so much, we are so very grateful. Would have no hesitation in recommending the company - brilliant!

Angela & Lee Aaron, Retail Client (Retrospective Cover)

I have used Granite Building Warranties on numerous occasions for new Build and conversion projects and I have been extremely satisfied with the service and cover provided. Over the past ten years of working with Ed within the development sector, I have found his knowledge to be invaluable and processing to be proficient and timely.

Alistair Walker, MPM Partnership Ltd

I was introduced to Ed at Granite Building Warranties three years ago and they have provided an excellent service on both New Builds and conversions. We will continue to work with them in future projects

John Howard, John Howard Business Ltd

We engaged the services of Granite Building warranties to source and provide on the warranties for a New Build/Conversion in Bury St Edmunds. The pricing was very competitive and supported by a strong customer service and we would have no hesitation in using GBW again.

Andrew Boyce, Kentford Developments Ltd

We have been working with Ed for a number of years and find his market knowledge very detailed and extremely beneficial on the variety of projects we undertake.  The service we receive is always fast and efficient.  We have no hesitation in recommending GBW as an independent warranty broker.

Harvey Frost, Thingoe Developments Ltd

We have recently started using GBW and find the 'one stop shop' approach, where they give a selection of quotes from the right insurers, invaluable.  Warranties are an area of complexity for us in the construction industry, and the clear and concise advice is extremely comprehensive.  We look forward to working with GBW on our next project.

David Sexton, Xentos Consulting Ltd