Building Warranty Testimonials From Our Happy Customers - GBW

Over ten yearsexperience in the industry

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Testimonials & Reviews

Read testimonials and reviews from previous customers.

I was introduced to Granite in Autumn 2018 after I needed a warranty on some houses in Ipswich.  Ed was very professional and presented a number of warranty options and talked me through the process.  Houses are now sold and we have now moved onto the next project utilising Granite’s services.

David Allison, Stonecrest Homes Ltd

Thank you so much for all your help, and for delivering everything so speedily.  You and the rest of the company have honestly been so professional to work with, and made a horribly stressful situation much easier.

Sarah Levene, Hanover Park Ltd

We have worked with Ed and Kelly over the last few years and found their approach very professional and prices competitive.  Their knowledge of the warranty market is exceptional and they clearly set out the warranty options and assist with the process from start to finish.  I am very happy to recommend Granite Building Warranties and hope to work with them again in the future.

Tim Buxton, Spaceworks Ltd/Neptune Ltd

I just wanted to sing Kelly’s praises to you.  I’m sure I won’t need to tell you this, but she has gone way above and beyond for our mutual client, who although a lovely man is a bit of an administration nightmare. Not only has she visited the client on her day off to get documents, called round numerous people to get info and done everything she possibly can to get all the info needed, but she has been so lovely and helpful every single time I have contacted her. Her humour and good nature regarding this has meant that something which could have been extremely stressful for all of us, has been handled with laughter and collaboration.

Rebecca, Jubilee Finance

I’m so grateful for the excellent level of service and efficiency I received from Kelly and Ed when arranging building warranty through Granite.  I was guided through my options and received invaluable support throughout the process.  I wouldn’t hesitate to use Granite Building Warranties again and highly recommend them.

Phoebe Ludwig

We approached an insurance company for a retrospective warranty which we needed for the sale of our house.  This was holding up the housing chain we were in as we did not know we needed one.  After four weeks back and forth with paperwork for this company they said they did not now issue retrospective warranties. We were devastated as it had taken so long to go through all the stages to be told no and worried that the chain might break.  The same day we were told no, we found Granite Building Warranties and spoke to a lovely lady called Kelly who reassured us it could be done and on a shorter time scale.  Kelly gave us our confidence back and was so helpful and efficient. Kelly helped us gather information, sent off reports on our behalf and chased the companies every step of the way and two weeks later we have our certificate!  Can't believe the fast turnaround - Thank you so much, we are so very grateful. Would have no hesitation in recommending the company - brilliant!

Angela & Lee Aaron, Retail Client (Retrospective Cover)

I have used Granite Building Warranties on numerous occasions for new Build and conversion projects and I have been extremely satisfied with the service and cover provided. Over the past ten years of working with Ed within the development sector, I have found his knowledge to be invaluable and processing to be proficient and timely.

Alistair Walker, MPM Partnership Ltd

I was introduced to Ed at Granite Building Warranties three years ago and they have provided an excellent service on both New Builds and conversions. We will continue to work with them in future projects

John Howard, John Howard Business Ltd

We engaged the services of Granite Building warranties to source and provide on the warranties for a New Build/Conversion in Bury St Edmunds. The pricing was very competitive and supported by a strong customer service and we would have no hesitation in using GBW again.

Andrew Boyce, Kentford Developments Ltd

We have been working with Ed for a number of years and find his market knowledge very detailed and extremely beneficial on the variety of projects we undertake.  The service we receive is always fast and efficient.  We have no hesitation in recommending GBW as an independent warranty broker.

Harvey Frost, Thingoe Developments Ltd

We have recently started using GBW and find the 'one stop shop' approach, where they give a selection of quotes from the right insurers, invaluable.  Warranties are an area of complexity for us in the construction industry, and the clear and concise advice is extremely comprehensive.  We look forward to working with GBW on our next project.

David Sexton, Xentos Consulting Ltd

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Granite Building Warranties Ltd is an Appointed Representative of Richdale Brokers & Financial Services Ltd which is authorised and regulated by the Financial Conduct Authority.
Granite Building Warranties is a company registered in England and Wales (Company Number 11497543) with its registered office at 1st Floor, 5 Century Court, Tolpits Lane, Watford, WD18 9PX.”